At Impellimax, we believe customer satisfaction is paramount and make every effort to insure that our customer’s orders run smoothly and surprise-free. The following Order Confirmation Policy is just one of several ways complete customer satisfaction is achieved. A fully integrated database system has been implemented for our design and manufacturing processes. This includes pre-allocation of materials during the quoting process and complete real-time job tracking and scheduling. In addition, we take pride in our knowledgeable and enabled sales and technical staff, rapid and responsible acknowledgement of Nondisclosure Agreements, and stringent quality assurance.
Policy
(It is strongly recommended that the Buyer print a copy of this page to include with an order to maintain record completeness.)
Following receipt of a purchase order pursuant to the Quotation, Impellimax will email an Order Confirmation form to the Buyer identified on the PO. Impellimax reserves the right to modify incorrect purchase order terms, as necessary to conform to the referenced Quotation, and will apprise the Buyer of such changes by means of the Order Confirmation. Impellimax considers the Order Confirmation, whether signed by the Buyer or approved by default through inaction of the Buyer within a week of transmission, to be the legally binding terms of the order. The Order Confirmation Procedure has been implemented to assure customer satisfaction through open, clear, and ethical dialogue through the ordering process.
Impellimax will not directly accept orders destined for international shipment.
Contact Radar Systems Technology for all international orders except for Japan.
Contact HyTech Associates Sales for Japanese orders.
**In circumstances where portions of this policy may conflict with state or federal laws, such laws take precedence.**
Order Confirmation Policy Rev –
Last Revised 4/20/07
OP13: Drawing Numbering System
SCOPE:
The Impellimax documentation control system uses a hyphenated drawing numbering system, of the form PNPNPN-XXX. The PN segment (which can be from 4 to 10 alphanumeric characters long) identifies the Impellimax part number to which the drawing applies. The -XXX segment (which can be 2 or 3 numerals long) identifies the type of the document. The following drawing types are defined:
-1XX Assembly drawings
-2XX Schematic drawings
-3XX (internal use)
-4XX (internal use)
-5XX Outline drawings
-6XX Substrate drawings
EXAMPLE:
The Impellimax documentation control system uses a hyphenated drawing numbering system, of the form PNPNPN-XXX. The PN segment (which can be from 4 to 10 alphanumeric characters long) identifies the Impellimax part number to which the drawing applies. The -XXX segment (which can be 2 or 3 numerals long) identifies the type of the document. The following drawing types are defined:
-1XX Assembly drawings
-2XX Schematic drawings
-3XX (internal use)
-4XX (internal use)
-5XX Outline drawings
-6XX Substrate drawings
CONCLUSION:
Although this drawing numbering system has some precedence among suppliers in the Microwave industry, the apparent disparity between the shipped part number (PNPNPN) and the Outline drawing number (PNPNPN-5XX) is a potential consequence. In the context of our Documentation Control system, however, the Part Number of a unit is held to be distinct from the drawings that pertain to it or that in part define it.
